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Badkamer bykomstighede is foutief, Nadat die instandhouding van verkope gesmoor is

Badkamer bykomstighede is foutief, Nadat die instandhouding van verkope gesmoor is

Bathroom Accessories Are Faulty, After Sales Maintenance Is Shirked - Blog - 1

Bathroom sanitary ware product complaints are the most difficult to deal with the problem of damage. Fabriek, packing, logistiek, handling and many other links may cause product breakage, En die verantwoordelikheid is moeilik om te bepaal. Onlangs, the Pudong New Area Consumer Protection Commission received a complaint. Die verbruiker het tuis 'n groot toename in die waterrekening gevind. Na gesoek, Daar is gevind dat die toiletstoel gebreek is.

Consumer Mr. Huang reflected that he purchased a brand of toilet seat online in April last year. He recently found a problemusually the family monthly water bill of up to 50 yuan, but this month to pay 300 yuan. Na 'n nouer blik, he found that the toilet flushes switch leaks. MR. Huang contacted the platform store, and the other party said they were only responsible for after-sales and installation. Kwaliteitsprobleme moet deur die fabriek opgelos word.

But the manufacturerkicked the ball” weer. They said the switching leakage is the installation problem, and let Mr. Huang go back to the store. Na 'n bietjie gooi en draai, Beide die winkel en die fabriek het ontken dat daar 'n probleem met hul eie skakel was, and the consumer had no choice but to seek help from the Consumer Protection Commission.

Bathroom Accessories Are Faulty, After Sales Maintenance Is Shirked - Blog - 2

After receiving the complaint, the CPSC staff contacted Ms. Wang, the seller. It informed them that they contracted the installation work to a third party, and the consumer signed the confirmation after they finished the installation. Op dieselfde tyd, Die verkoper het ook geglo dat mnr. Huang’s leaking toilet was caused by improper use. Na herhaalde koördinasie met die verbruikerbeskermingskommissie, the sales side said they refused to bear the water bill and only agreed to let Mr. Huang kies 'n paar geskenke. In hierdie verband, MR. Huang could not accept and said he continued to defend his rights through other means.

The Consumer Protection Commission found that the processing of complaints in the bathroom sanitary ware category seems to be simple, but in fact, the business and manufacturers are passing the buck to each other and refuse to take responsibility. Once the goods are sold, Nasale diens word nie gewaarborg nie. It is also one of the problems that are often complained about in the bathroom products industry. Soos in hierdie geval, the quality of a small accessory will determine whether the product can be used properly, and the brand products and general product quality of water parts is very different.

Consumer Protection Commission reminded consumers that when choosing a toilet product, do not ignore the water parts of this link. In die aankoop, Ons moet die wateronderdele noukeurig nagaan. It is best to have been installed before the factory. Check whether the structure is compact, movable connection parts are sensitive and reliable and whether the water sealing part is flat. Buyers should also learn more about the material of the water parts, Waterbesparende prestasie en nasale diens. For problems that occur within the warranty period, Die onderneming moet probeer om vir verbruikers op te los.

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