Вытворца змяшальнікаў VIGA 
Аксэсуары для ваннай пакоі няспраўныя, Пасля абслугоўвання продажаў ухілена
Bathroom sanitary ware product complaints are the most difficult to deal with the problem of damage. Фабрыка, packing, лагістыка, handling and many other links may cause product breakage, і адказнасць складана вызначыць. Нядаўна, the Pudong New Area Consumer Protection Commission received a complaint. Спажывец выявіў значнае павелічэнне рахунку за ваду дома. Пасля пошуку, было ўстаноўлена, што сядзенне ў туалеце было разбіта.
Consumer Mr. Huang reflected that he purchased a brand of toilet seat online in April last year. He recently found a problem – usually the family monthly water bill of up to 50 юань, but this month to pay 300 юань. Пасля ўважлівага погляду, he found that the toilet flushes switch leaks. сп. Huang contacted the platform store, and the other party said they were only responsible for after-sales and installation. Праблемы з якасцю павінны вырашаць завод.
But the manufacturer “kicked the ball” again. They said the switching leakage is the installation problem, and let Mr. Huang go back to the store. Пасля некаторых падкідванняў і павароту, І крама, і фабрыка адмаўлялі, што ўзнікла праблема з уласнай спасылкай, and the consumer had no choice but to seek help from the Consumer Protection Commission.
After receiving the complaint, the CPSC staff contacted Ms. Ван, the seller. It informed them that they contracted the installation work to a third party, and the consumer signed the confirmation after they finished the installation. Пры гэтым, Прадавец таксама лічыў, што г -н. Huang’s leaking toilet was caused by improper use. Пасля неаднаразовай каардынацыі з Камісіяй па абароне правоў спажыўцоў, the sales side said they refused to bear the water bill and only agreed to let Mr. Huang выбраць некаторыя падарункі. У сувязі з гэтым, сп. Huang could not accept and said he continued to defend his rights through other means.
The Consumer Protection Commission found that the processing of complaints in the bathroom sanitary ware category seems to be simple, but in fact, the business and manufacturers are passing the buck to each other and refuse to take responsibility. Once the goods are sold, Паслуга пасля продажаў не гарантавана. It is also one of the problems that are often complained about in the bathroom products industry. Як у гэтым выпадку, the quality of a small accessory will determine whether the product can be used properly, and the brand products and general product quality of water parts is very different.
Consumer Protection Commission reminded consumers that when choosing a toilet product, do not ignore the water parts of this link. У пакупцы, Мы павінны ўважліва праверыць часткі вады. It is best to have been installed before the factory. Check whether the structure is compact, movable connection parts are sensitive and reliable and whether the water sealing part is flat. Buyers should also learn more about the material of the water parts, Прадукцыйнасць эканоміі вады і пасляпродажнае абслугоўванне. For problems that occur within the warranty period, бізнес павінен паспрабаваць вырашыць для спажыўцоў.