Tha goireasan seòmar-ionnlaid ceàrr, Tha cumail suas às deidh reic air a ghluasad
Bathroom sanitary ware product complaints are the most difficult to deal with the problem of damage. Factaraidh, pacadh, loidsistigs, handling and many other links may cause product breakage, agus tha an t-uallach duilich a dhearbhadh. O chionn ghoirid, the Pudong New Area Consumer Protection Commission received a complaint. Lorg an neach-cleachdaidh àrdachadh mòr ann am bile uisge na dachaigh. Às deidh lorg, chaidh a lorg gu robh suidheachan an taigh-beag briste.
Consumer Mr. Huang reflected that he purchased a brand of toilet seat online in April last year. He recently found a problem – usually the family monthly water bill of up to 50 uan, but this month to pay 300 uan. Às deidh sùil nas mionaidiche, he found that the toilet flushes switch leaks. Mr. Huang contacted the platform store, and the other party said they were only responsible for after-sales and installation. Quality problems should be solved by the factory.
But the manufacturer “kicked the ball” again. They said the switching leakage is the installation problem, and let Mr. Huang go back to the store. After some tossing and turning, both the store and the factory denied that there was a problem with their own link, and the consumer had no choice but to seek help from the Consumer Protection Commission.
After receiving the complaint, the CPSC staff contacted Ms. Wang, the seller. It informed them that they contracted the installation work to a third party, and the consumer signed the confirmation after they finished the installation. Aig an aon àm, the seller also believed that Mr. Huang’s leaking toilet was caused by improper use. Às deidh co-òrdanachadh a-rithist le Coimisean Dìon Luchd-cleachdaidh, the sales side said they refused to bear the water bill and only agreed to let Mr. Huang tagh cuid de thiodhlacan. A thaobh seo, Mr. Huang could not accept and said he continued to defend his rights through other means.
The Consumer Protection Commission found that the processing of complaints in the bathroom sanitary ware category seems to be simple, but in fact, the business and manufacturers are passing the buck to each other and refuse to take responsibility. Once the goods are sold, chan eil seirbheis às-reic cinnteach. It is also one of the problems that are often complained about in the bathroom products industry. Mar anns a 'chùis seo, the quality of a small accessory will determine whether the product can be used properly, and the brand products and general product quality of water parts is very different.
Consumer Protection Commission reminded consumers that when choosing a toilet product, do not ignore the water parts of this link. In the purchase, feumaidh sinn sgrùdadh a dhèanamh gu faiceallach air na pàirtean uisge. It is best to have been installed before the factory. Check whether the structure is compact, movable connection parts are sensitive and reliable and whether the water sealing part is flat. Buyers should also learn more about the material of the water parts, coileanadh sàbhalaidh uisge agus seirbheis às-reic. For problems that occur within the warranty period, bu chòir don ghnìomhachas feuchainn ri fuasgladh fhaighinn airson luchd-cleachdaidh.


