VIGA蛇口メーカー 
浴室付属品が故障している, 販売後のメンテナンスは省略されます
Bathroom sanitary ware product complaints are the most difficult to deal with the problem of damage. 工場, パッキング, ロジスティクス, handling and many other links may cause product breakage, そして責任の所在を判断するのは難しい. 最近, the Pudong New Area Consumer Protection Commission received a complaint. 消費者は自宅の水道料金が大幅に増加していることに気づきました. 検索後, 便座が壊れているのが見つかった.
Consumer Mr. Huang reflected that he purchased a brand of toilet seat online in April last year. He recently found a problem – usually the family monthly water bill of up to 50 元, but this month to pay 300 元. よく見てみると, he found that the toilet flushes switch leaks. 氏. Huang contacted the platform store, and the other party said they were only responsible for after-sales and installation. 品質問題は工場で解決する必要がある.
But the manufacturer “kicked the ball” また. They said the switching leakage is the installation problem, and let Mr. Huang go back to the store. ある程度寝返りを打った後, 店舗も工場も自らのリンクに問題があったことを否定した, and the consumer had no choice but to seek help from the Consumer Protection Commission.
After receiving the complaint, the CPSC staff contacted Ms. 王, the seller. It informed them that they contracted the installation work to a third party, and the consumer signed the confirmation after they finished the installation. 同時に, 売り手も氏のことを信じていた. Huang’s leaking toilet was caused by improper use. 消費者保護委員会との調整を重ねた結果、, the sales side said they refused to bear the water bill and only agreed to let Mr. 黄さんはプレゼントを選ぶ. この点について, 氏. Huang could not accept and said he continued to defend his rights through other means.
The Consumer Protection Commission found that the processing of complaints in the bathroom sanitary ware category seems to be simple, しかし実際には, the business and manufacturers are passing the buck to each other and refuse to take responsibility. Once the goods are sold, アフターサービスは保証されません. It is also one of the problems that are often complained about in the bathroom products industry. この場合のように, the quality of a small accessory will determine whether the product can be used properly, and the brand products and general product quality of water parts is very different.
Consumer Protection Commission reminded consumers that when choosing a toilet product, do not ignore the water parts of this link. 購入にあたって, 水の部分を注意深くチェックする必要があります. It is best to have been installed before the factory. Check whether the structure is compact, movable connection parts are sensitive and reliable and whether the water sealing part is flat. Buyers should also learn more about the material of the water parts, 節水性能とアフターサービス. For problems that occur within the warranty period, 企業は消費者のために解決を試みるべきである.