Κατασκευαστής βρύσης VIGA 
Μπάνιο Business School
Τα αξεσουάρ μπάνιου είναι ελαττωματικά μετά την πώληση συντήρηση
For complaints about sanitary ware products, the most difficult to deal with is the problem of breakage. Εργοστάσιο, συσκευασία, επιμελητεία, handling and many other links may cause product damage, και η ευθύνη είναι δύσκολο να προσδιοριστεί. Πρόσφατα, Pudong New District Consumer Protection Commission received a complaint. Ο καταναλωτής βρήκε μεγάλη αύξηση στον λογαριασμό του νερού στο σπίτι. Μετά από αναζήτηση, διαπιστώθηκε ότι το κάθισμα της τουαλέτας ήταν σπασμένο.
Κύριος. Huang, ένας καταναλωτής, reported that he bought a brand toilet online in April last year, but recently found a problem – usually the water bill for water at home was at most 50 yuan per month, but this month he had to pay 300 γιουάν. Μετά από μια πιο προσεκτική ματιά, they found that the toilet flush switch has a leak. Κύριος. Huang contacted the platform store and the other party said they were only responsible for after-sales and installation. Τα ποιοτικά προβλήματα πρέπει να λυθούν από το εργοστάσιο. The manufacturer, ωστόσο, shirked responsibility again, saying the leaky switch was an installation problem. They told Mr. Huang to go back to the store. Μετά από μερικές ανατροπές, τόσο το κατάστημα όσο και το εργοστάσιο αρνήθηκαν ότι υπήρχε πρόβλημα με τον δικό τους σύνδεσμο. The consumer had no choice but to seek help from the CPSC.
After the CPSC received the complaint, the CPSC staff contacted the seller, Κ.Κ.. Wang. It informed the installation project they contracted to a third party, and the consumer signed the confirmation after the installation was completed. Συγχρόνως, ο πωλητής πίστευε επίσης ότι ο κ. Huang’s toilet leakage was caused by improper use. Μετά από επανειλημμένο συντονισμό με την Επιτροπή Προστασίας Καταναλωτή, the sales side said it refused to bear the water bill, and only agreed to let Mr. Ο Χουάνγκ διάλεξε μερικά δώρα. Σε αυτό το θέμα, Κύριος. Huang could not accept, and said continue to defend the rights through other means.
Consumer Protection Commission found that the processing of complaints about sanitary ware class seems to be simple, όντως, there is often the phenomenon of businessmen shifting responsibilities to each other. Merchants and manufacturers pass the buck to each other and refuse to take responsibility. When the sale of goods out the door, η εξυπηρέτηση μετά την πώληση δεν είναι εγγυημένη, which is also one of the problems of the bathroom products industry is often complained about. Όπως και σε αυτή την περίπτωση, the good or bad of a small accessory will determine whether the product can be used properly, and the difference between the quality of water parts of branded products and general products is great. Consumer Protection Commission reminded consumers that in the selection of toilet products, the buyer must not ignore the water parts. At the time of purchase, we must carefully check the water parts, preferably before the factory has been installed. Consumers can check whether the structure is compact, movable connection parts are sensitive and reliable, sealing the water part is flat. Consumers should also understand in detail the material of the water parts, water-saving performance and after-sales service. For problems occurring within the warranty period, the business should try to solve for consumers.
Consumer Protection Commission found that the processing of complaints about sanitary ware class seems to be simple, όντως, there is often the phenomenon of businessmen shifting responsibilities to each other. Merchants and manufacturers pass the buck to each other and refuse to take responsibility. When the sale of goods out the door, η εξυπηρέτηση μετά την πώληση δεν είναι εγγυημένη, which is also one of the problems of the bathroom products industry is often complained about. Όπως και σε αυτή την περίπτωση, the good or bad of a small accessory will determine whether the product can be used properly, and the difference between the quality of water parts of branded products and general products is great. Consumer Protection Commission reminded consumers that in the selection of toilet products, the buyer must not ignore the water parts. At the time of purchase, we must carefully check the water parts, preferably before the factory has been installed. Consumers can check whether the structure is compact, movable connection parts are sensitive and reliable, sealing the water part is flat. Consumers should also understand in detail the material of the water parts, water-saving performance and after-sales service. For problems occurring within the warranty period, the business should try to solve for consumers.