لوازم حمام معیوب هستند

دانشکده تجارت حمام

لوازم حمام معیوب هستند

For complaints about sanitary ware products, the most difficult to deal with is the problem of breakage. کارخانه, packaging, تدارکات, handling and many other links may cause product damage, و تعیین مسئولیت دشوار است. به تازگی, Pudong New District Consumer Protection Commission received a complaint. مصرف کننده افزایش زیادی در قبض آب در خانه پیدا کرد. پس از جستجو, مشخص شد که صندلی توالت شکسته است.

آقای. Huang, a consumer, reported that he bought a brand toilet online in April last year, but recently found a problem – usually the water bill for water at home was at most 50 yuan per month, but this month he had to pay 300 یوان. پس از یک نگاه دقیق تر, they found that the toilet flush switch has a leak. آقای. Huang contacted the platform store and the other party said they were only responsible for after-sales and installation. مشکلات کیفیت باید توسط کارخانه حل شود. The manufacturer, هر چند, shirked responsibility again, saying the leaky switch was an installation problem. They told Mr. Huang to go back to the store. پس از چند چرخش و چرخش, هم فروشگاه و هم کارخانه تکذیب کردند که مشکلی در پیوند خودشان وجود دارد. The consumer had no choice but to seek help from the CPSC.

After the CPSC received the complaint, the CPSC staff contacted the seller, Ms. وانگ. It informed the installation project they contracted to a third party, and the consumer signed the confirmation after the installation was completed. در عین حال, فروشنده همچنین معتقد بود که آقای. Huang’s toilet leakage was caused by improper use. پس از هماهنگی های مکرر با کمیسیون حمایت از مصرف کنندگان, the sales side said it refused to bear the water bill, and only agreed to let Mr. هوانگ چند هدیه انتخاب کند. در این رابطه, آقای. Huang could not accept, and said continue to defend the rights through other means.

Consumer Protection Commission found that the processing of complaints about sanitary ware class seems to be simple, در واقع, there is often the phenomenon of businessmen shifting responsibilities to each other. Merchants and manufacturers pass the buck to each other and refuse to take responsibility. When the sale of goods out the door, خدمات پس از فروش تضمین نمی شود, which is also one of the problems of the bathroom products industry is often complained about. همانطور که در این مورد, the good or bad of a small accessory will determine whether the product can be used properly, and the difference between the quality of water parts of branded products and general products is great. Consumer Protection Commission reminded consumers that in the selection of toilet products, the buyer must not ignore the water parts. At the time of purchase, ما باید قطعات آب را به دقت بررسی کنیم, preferably before the factory has been installed. Consumers can check whether the structure is compact, movable connection parts are sensitive and reliable, sealing the water part is flat. Consumers should also understand in detail the material of the water parts, عملکرد صرفه جویی در مصرف آب و خدمات پس از فروش. For problems occurring within the warranty period, کسب و کار باید سعی کند برای مصرف کنندگان حل کند.

Consumer Protection Commission found that the processing of complaints about sanitary ware class seems to be simple, در واقع, there is often the phenomenon of businessmen shifting responsibilities to each other. Merchants and manufacturers pass the buck to each other and refuse to take responsibility. When the sale of goods out the door, خدمات پس از فروش تضمین نمی شود, which is also one of the problems of the bathroom products industry is often complained about. همانطور که در این مورد, the good or bad of a small accessory will determine whether the product can be used properly, and the difference between the quality of water parts of branded products and general products is great. Consumer Protection Commission reminded consumers that in the selection of toilet products, the buyer must not ignore the water parts. At the time of purchase, ما باید قطعات آب را به دقت بررسی کنیم, preferably before the factory has been installed. Consumers can check whether the structure is compact, movable connection parts are sensitive and reliable, sealing the water part is flat. Consumers should also understand in detail the material of the water parts, عملکرد صرفه جویی در مصرف آب و خدمات پس از فروش. For problems occurring within the warranty period, کسب و کار باید سعی کند برای مصرف کنندگان حل کند.