Proizvođač slavina VIGA 
Poslovna škola za kupaonice
Kupaonski pribor je neispravan Poslijeprodajno održavanje je izbjegnuto
Za reklamacije na proizvode sanitarne keramike, najteže se nositi s problemom loma. Tvornica, pakiranje, logistika, rukovanje i mnoge druge veze mogu uzrokovati oštećenje proizvoda, a odgovornost je teško utvrditi. Nedavno, Komisija za zaštitu potrošača novog okruga Pudong primila je pritužbu. Potrošač je zatekao veliko povećanje računa za vodu kod kuće. Nakon traženja, utvrđeno je da je WC daska polomljena.
MR. Huang, potrošač, izvijestio je da je u travnju prošle godine putem interneta kupio toaletnu školjku marke, ali nedavno sam pronašao problem – obično je račun za vodu kod kuće bio najviše 50 juana mjesečno, ali ovaj je mjesec morao platiti 300 juan. Nakon detaljnijeg pogleda, they found that the toilet flush switch has a leak. MR. Huang contacted the platform store and the other party said they were only responsible for after-sales and installation. Probleme s kvalitetom trebala bi riješiti tvornica. The manufacturer, međutim, shirked responsibility again, saying the leaky switch was an installation problem. They told Mr. Huang to go back to the store. Nakon nekog bacanja i okretanja, i trgovina i tvornica zanijekale su da postoji problem s njihovom vlastitom vezom. The consumer had no choice but to seek help from the CPSC.
After the CPSC received the complaint, the CPSC staff contacted the seller, MS. Wang. It informed the installation project they contracted to a third party, and the consumer signed the confirmation after the installation was completed. Istovremeno, prodavač je također vjerovao da je gosp. Huang’s toilet leakage was caused by improper use. Nakon ponovljenog usuglašavanja s Povjerenstvom za zaštitu potrošača, the sales side said it refused to bear the water bill, and only agreed to let Mr. Huang je odabrao neke darove. U tom pogledu, MR. Huang could not accept, and said continue to defend the rights through other means.
Consumer Protection Commission found that the processing of complaints about sanitary ware class seems to be simple, zapravo, there is often the phenomenon of businessmen shifting responsibilities to each other. Merchants and manufacturers pass the buck to each other and refuse to take responsibility. When the sale of goods out the door, usluga nakon prodaje nije zajamčena, which is also one of the problems of the bathroom products industry is often complained about. Kao i u ovom slučaju, the good or bad of a small accessory will determine whether the product can be used properly, and the difference between the quality of water parts of branded products and general products is great. Consumer Protection Commission reminded consumers that in the selection of toilet products, the buyer must not ignore the water parts. U vrijeme kupnje, moramo pažljivo provjeriti vodene dijelove, preferably before the factory has been installed. Consumers can check whether the structure is compact, movable connection parts are sensitive and reliable, sealing the water part is flat. Consumers should also understand in detail the material of the water parts, učinkovitost uštede vode i usluga nakon prodaje. For problems occurring within the warranty period, tvrtka bi trebala pokušati riješiti za potrošače.
Consumer Protection Commission found that the processing of complaints about sanitary ware class seems to be simple, zapravo, there is often the phenomenon of businessmen shifting responsibilities to each other. Merchants and manufacturers pass the buck to each other and refuse to take responsibility. When the sale of goods out the door, usluga nakon prodaje nije zajamčena, which is also one of the problems of the bathroom products industry is often complained about. Kao i u ovom slučaju, the good or bad of a small accessory will determine whether the product can be used properly, and the difference between the quality of water parts of branded products and general products is great. Consumer Protection Commission reminded consumers that in the selection of toilet products, the buyer must not ignore the water parts. U vrijeme kupnje, moramo pažljivo provjeriti vodene dijelove, preferably before the factory has been installed. Consumers can check whether the structure is compact, movable connection parts are sensitive and reliable, sealing the water part is flat. Consumers should also understand in detail the material of the water parts, učinkovitost uštede vode i usluga nakon prodaje. For problems occurring within the warranty period, tvrtka bi trebala pokušati riješiti za potrošače.