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Amûrên serşokê piştî-firotanê ya firotanê şaş bûn

Dibistana Karsaziyê ya Serşokê

Amûrên serşokê piştî-firotanê ya firotanê şaş bûn

For complaints about sanitary ware products, the most difficult to deal with is the problem of breakage. Karxane, packaging, lojîstîk, handling and many other links may cause product damage, û diyarkirina berpirsiyariyê zehmet e. Berî demekê, Pudong New District Consumer Protection Commission received a complaint. Xerîdar di fatûreya avê ya malê de zêdebûnek mezin dît. Piştî lêgerînê, hat dîtin ku kursiya tuwaletê şikestiye.

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MR. Huang, xerîdar, reported that he bought a brand toilet online in April last year, but recently found a problemusually the water bill for water at home was at most 50 yuan per month, but this month he had to pay 300 yuan. Piştî ku ji nêz ve, they found that the toilet flush switch has a leak. MR. Huang contacted the platform store and the other party said they were only responsible for after-sales and installation. Pirsgirêkên kalîteyê divê ji hêla kargehê ve bêne çareser kirin. The manufacturer, lebê, shirked responsibility again, saying the leaky switch was an installation problem. They told Mr. Huang to go back to the store. Piştî hinek hejandin û zivirîn, hem firotgeh û hem jî kargeh red kirin ku di girêdana wan de pirsgirêkek heye. The consumer had no choice but to seek help from the CPSC.

After the CPSC received the complaint, the CPSC staff contacted the seller, Ms. Wang. It informed the installation project they contracted to a third party, and the consumer signed the confirmation after the installation was completed. Vê bigire, firoşkar jî bawer kir ku Mr. Huang’s toilet leakage was caused by improper use. Piştî hevrêziya dubare bi Komîsyona Parastina Serfkaran re, the sales side said it refused to bear the water bill, and only agreed to let Mr. Huang hin diyariyan hilbijêre. Di vê derbarê de, MR. Huang could not accept, and said continue to defend the rights through other means.

Consumer Protection Commission found that the processing of complaints about sanitary ware class seems to be simple, di rastî, there is often the phenomenon of businessmen shifting responsibilities to each other. Merchants and manufacturers pass the buck to each other and refuse to take responsibility. When the sale of goods out the door, karûbarê piştî firotanê nayê garantî kirin, which is also one of the problems of the bathroom products industry is often complained about. Wek di vê rewşê de, the good or bad of a small accessory will determine whether the product can be used properly, and the difference between the quality of water parts of branded products and general products is great. Consumer Protection Commission reminded consumers that in the selection of toilet products, the buyer must not ignore the water parts. At the time of purchase, divê em parçeyên avê bi baldarî kontrol bikin, preferably before the factory has been installed. Consumers can check whether the structure is compact, movable connection parts are sensitive and reliable, sealing the water part is flat. Consumers should also understand in detail the material of the water parts, performansa teserûfa avê û karûbarê piştî firotanê. For problems occurring within the warranty period, karsazî divê hewl bide ku ji bo serfkaran çareser bike.

Consumer Protection Commission found that the processing of complaints about sanitary ware class seems to be simple, di rastî, there is often the phenomenon of businessmen shifting responsibilities to each other. Merchants and manufacturers pass the buck to each other and refuse to take responsibility. When the sale of goods out the door, karûbarê piştî firotanê nayê garantî kirin, which is also one of the problems of the bathroom products industry is often complained about. Wek di vê rewşê de, the good or bad of a small accessory will determine whether the product can be used properly, and the difference between the quality of water parts of branded products and general products is great. Consumer Protection Commission reminded consumers that in the selection of toilet products, the buyer must not ignore the water parts. At the time of purchase, divê em parçeyên avê bi baldarî kontrol bikin, preferably before the factory has been installed. Consumers can check whether the structure is compact, movable connection parts are sensitive and reliable, sealing the water part is flat. Consumers should also understand in detail the material of the water parts, performansa teserûfa avê û karûbarê piştî firotanê. For problems occurring within the warranty period, karsazî divê hewl bide ku ji bo serfkaran çareser bike.

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