Bathroom Accessories Are Faulty After-Sales Maintenance Was Shirked

Ванна бизнес мектеби

Bathroom Accessories Are Faulty After-Sales Maintenance Was Shirked

For complaints about sanitary ware products, the most difficult to deal with is the problem of breakage. Фабрика, таңгактоо, Логистика, handling and many other links may cause product damage, жана жоопкерчиликти аныктоо кыйын. Жакында, Pudong New District Consumer Protection Commission received a complaint. Керектөөчү үйдө суу мыйзам долбоорунун чоң өсүшүн тапты. Издегенден кийин, Даараткананын отургучун сынган деп табылды.

мырза. Huang, a consumer, reported that he bought a brand toilet online in April last year, but recently found a problem – usually the water bill for water at home was at most 50 yuan per month, but this month he had to pay 300 юань. Жакыныраак көрүнгөндөн кийин, they found that the toilet flush switch has a leak. мырза. Huang contacted the platform store and the other party said they were only responsible for after-sales and installation. Завод тарабынан сапаттуу көйгөйлөр чечилиши керек. The manufacturer, бирок, shirked responsibility again, saying the leaky switch was an installation problem. They told Mr. Huang to go back to the store. Бир нече жолу ыргытып, бурулуп, Дүкөн да, фабрика да өз шилтемеси менен көйгөй келип чыккандыгын четке кагышты. The consumer had no choice but to seek help from the CPSC.

After the CPSC received the complaint, the CPSC staff contacted the seller, MS. Wang. It informed the installation project they contracted to a third party, and the consumer signed the confirmation after the installation was completed. Ошол эле учурда, Сатуучу ошондой эле мырза. Huang’s toilet leakage was caused by improper use. Керектөөчү коргоо комиссиясы менен бир нече жолу координациядан кийин, the sales side said it refused to bear the water bill, and only agreed to let Mr. Хуанг белектерди танда. Бул жагынан, мырза. Huang could not accept, and said continue to defend the rights through other means.

Consumer Protection Commission found that the processing of complaints about sanitary ware class seems to be simple, Чындыгында, there is often the phenomenon of businessmen shifting responsibilities to each other. Merchants and manufacturers pass the buck to each other and refuse to take responsibility. When the sale of goods out the door, Сатуу кызматынан кийин кепилденген эмес, which is also one of the problems of the bathroom products industry is often complained about. Бул учурда, the good or bad of a small accessory will determine whether the product can be used properly, and the difference between the quality of water parts of branded products and general products is great. Consumer Protection Commission reminded consumers that in the selection of toilet products, the buyer must not ignore the water parts. At the time of purchase, Суу бөлүктөрүн кылдаттык менен текшеришибиз керек, preferably before the factory has been installed. Consumers can check whether the structure is compact, movable connection parts are sensitive and reliable, sealing the water part is flat. Consumers should also understand in detail the material of the water parts, Суу үнөмдөөчү жана сатуудан кийин кызмат. For problems occurring within the warranty period, бизнес керектөөчүлөр үчүн чечүүгө аракет кылышы керек.

Consumer Protection Commission found that the processing of complaints about sanitary ware class seems to be simple, Чындыгында, there is often the phenomenon of businessmen shifting responsibilities to each other. Merchants and manufacturers pass the buck to each other and refuse to take responsibility. When the sale of goods out the door, Сатуу кызматынан кийин кепилденген эмес, which is also one of the problems of the bathroom products industry is often complained about. Бул учурда, the good or bad of a small accessory will determine whether the product can be used properly, and the difference between the quality of water parts of branded products and general products is great. Consumer Protection Commission reminded consumers that in the selection of toilet products, the buyer must not ignore the water parts. At the time of purchase, Суу бөлүктөрүн кылдаттык менен текшеришибиз керек, preferably before the factory has been installed. Consumers can check whether the structure is compact, movable connection parts are sensitive and reliable, sealing the water part is flat. Consumers should also understand in detail the material of the water parts, Суу үнөмдөөчү жана сатуудан кийин кызмат. For problems occurring within the warranty period, бизнес керектөөчүлөр үчүн чечүүгө аракет кылышы керек.