อุปกรณ์ในห้องน้ำมีข้อบกพร่อง การบำรุงรักษาหลังการขายถูกปัดทิ้ง

โรงเรียนธุรกิจห้องน้ำ

อุปกรณ์ในห้องน้ำมีข้อบกพร่อง การบำรุงรักษาหลังการขายถูกปัดทิ้ง

For complaints about sanitary ware products, the most difficult to deal with is the problem of breakage. โรงงาน, การบรรจุหีบห่อ, โลจิสติกส์, handling and many other links may cause product damage, และความรับผิดชอบนั้นยากที่จะกำหนด. ล่าสุด, Pudong New District Consumer Protection Commission received a complaint. ผู้บริโภคพบว่ามีการเพิ่มขึ้นอย่างมากในค่าน้ำที่บ้าน. หลังจากค้นหา, พบว่าที่นั่งในห้องน้ำเสีย.

นาย. หวง, a consumer, reported that he bought a brand toilet online in April last year, but recently found a problem – usually the water bill for water at home was at most 50 yuan per month, but this month he had to pay 300 หยวน. หลังจากมองใกล้ ๆ, they found that the toilet flush switch has a leak. นาย. Huang contacted the platform store and the other party said they were only responsible for after-sales and installation. ปัญหาคุณภาพควรได้รับการแก้ไขโดยโรงงาน. The manufacturer, อย่างไรก็ตาม, shirked responsibility again, saying the leaky switch was an installation problem. They told Mr. Huang to go back to the store. หลังจากโยนและหมุน, ทั้งร้านค้าและโรงงานปฏิเสธว่ามีปัญหากับลิงค์ของตัวเอง. The consumer had no choice but to seek help from the CPSC.

After the CPSC received the complaint, the CPSC staff contacted the seller, MS. วัง. It informed the installation project they contracted to a third party, and the consumer signed the confirmation after the installation was completed. ในเวลาเดียวกัน, ผู้ขายยังเชื่อว่านาย. Huang’s toilet leakage was caused by improper use. หลังจากประสานงานซ้ำกับคณะกรรมการคุ้มครองผู้บริโภค, the sales side said it refused to bear the water bill, and only agreed to let Mr. หวางเลือกของขวัญ. ในเรื่องนี้, นาย. Huang could not accept, and said continue to defend the rights through other means.

Consumer Protection Commission found that the processing of complaints about sanitary ware class seems to be simple, in fact, there is often the phenomenon of businessmen shifting responsibilities to each other. Merchants and manufacturers pass the buck to each other and refuse to take responsibility. When the sale of goods out the door, ไม่รับประกันบริการหลังการขาย, which is also one of the problems of the bathroom products industry is often complained about. เช่นในกรณีนี้, the good or bad of a small accessory will determine whether the product can be used properly, and the difference between the quality of water parts of branded products and general products is great. Consumer Protection Commission reminded consumers that in the selection of toilet products, the buyer must not ignore the water parts. ตอนที่ซื้อ, we must carefully check the water parts, preferably before the factory has been installed. Consumers can check whether the structure is compact, movable connection parts are sensitive and reliable, sealing the water part is flat. Consumers should also understand in detail the material of the water parts, water-saving performance and after-sales service. For problems occurring within the warranty period, the business should try to solve for consumers.

Consumer Protection Commission found that the processing of complaints about sanitary ware class seems to be simple, in fact, there is often the phenomenon of businessmen shifting responsibilities to each other. Merchants and manufacturers pass the buck to each other and refuse to take responsibility. When the sale of goods out the door, ไม่รับประกันบริการหลังการขาย, which is also one of the problems of the bathroom products industry is often complained about. เช่นในกรณีนี้, the good or bad of a small accessory will determine whether the product can be used properly, and the difference between the quality of water parts of branded products and general products is great. Consumer Protection Commission reminded consumers that in the selection of toilet products, the buyer must not ignore the water parts. ตอนที่ซื้อ, we must carefully check the water parts, preferably before the factory has been installed. Consumers can check whether the structure is compact, movable connection parts are sensitive and reliable, sealing the water part is flat. Consumers should also understand in detail the material of the water parts, water-saving performance and after-sales service. For problems occurring within the warranty period, the business should try to solve for consumers.