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BathroomAccessoriesAreFaultyAfter-SalesMaintenanceWasShirked

بلاگ

باتھ روم کے لوازمات فروخت کے بعد ناقص ہیں دیکھ بھال کی گئی تھی

باتھ روم بزنس اسکول

باتھ روم کے لوازمات فروخت کے بعد ناقص ہیں دیکھ بھال کی گئی تھی

For complaints about sanitary ware products, the most difficult to deal with is the problem of breakage. فیکٹری, packaging, رسد, handling and many other links may cause product damage, اور ذمہ داری کا تعین کرنا مشکل ہے. حال ہی میں, Pudong New District Consumer Protection Commission received a complaint. صارفین کو گھر میں پانی کے بل میں ایک بہت بڑا اضافہ ہوا. تلاش کے بعد, یہ پایا گیا تھا کہ بیت الخلا کی نشست ٹوٹ گئی تھی.

after-sales maintenance

مسٹر. Huang, a consumer, reported that he bought a brand toilet online in April last year, but recently found a problemusually the water bill for water at home was at most 50 yuan per month, but this month he had to pay 300 یوآن. قریب سے دیکھنے کے بعد, they found that the toilet flush switch has a leak. مسٹر. Huang contacted the platform store and the other party said they were only responsible for after-sales and installation. معیار کے مسائل کو فیکٹری کے ذریعہ حل کیا جانا چاہئے. The manufacturer, تاہم, shirked responsibility again, saying the leaky switch was an installation problem. They told Mr. Huang to go back to the store. کچھ ٹاسنگ اور مڑنے کے بعد, اسٹور اور فیکٹری دونوں نے اس سے انکار کیا کہ ان کے اپنے لنک میں کوئی مسئلہ ہے. The consumer had no choice but to seek help from the CPSC.

After the CPSC received the complaint, the CPSC staff contacted the seller, Ms. وانگ. It informed the installation project they contracted to a third party, and the consumer signed the confirmation after the installation was completed. ایک ہی وقت میں, بیچنے والے کو یہ بھی یقین تھا کہ مسٹر. Huang’s toilet leakage was caused by improper use. کنزیومر پروٹیکشن کمیشن کے ساتھ بار بار ہم آہنگی کے بعد, the sales side said it refused to bear the water bill, and only agreed to let Mr. ہوانگ کچھ تحائف چنتا ہے. اس سلسلے میں, مسٹر. Huang could not accept, and said continue to defend the rights through other means.

Consumer Protection Commission found that the processing of complaints about sanitary ware class seems to be simple, حقیقت میں, there is often the phenomenon of businessmen shifting responsibilities to each other. Merchants and manufacturers pass the buck to each other and refuse to take responsibility. When the sale of goods out the door, فروخت کے بعد سروس کی ضمانت نہیں ہے, which is also one of the problems of the bathroom products industry is often complained about. جیسا کہ اس معاملے میں, the good or bad of a small accessory will determine whether the product can be used properly, and the difference between the quality of water parts of branded products and general products is great. Consumer Protection Commission reminded consumers that in the selection of toilet products, the buyer must not ignore the water parts. At the time of purchase, ہمیں پانی کے پرزے احتیاط سے چیک کرنا چاہئے, preferably before the factory has been installed. Consumers can check whether the structure is compact, movable connection parts are sensitive and reliable, sealing the water part is flat. Consumers should also understand in detail the material of the water parts, پانی کی بچت کی کارکردگی اور فروخت کے بعد کی خدمت. For problems occurring within the warranty period, کاروبار کو صارفین کو حل کرنے کی کوشش کرنی چاہئے.

Consumer Protection Commission found that the processing of complaints about sanitary ware class seems to be simple, حقیقت میں, there is often the phenomenon of businessmen shifting responsibilities to each other. Merchants and manufacturers pass the buck to each other and refuse to take responsibility. When the sale of goods out the door, فروخت کے بعد سروس کی ضمانت نہیں ہے, which is also one of the problems of the bathroom products industry is often complained about. جیسا کہ اس معاملے میں, the good or bad of a small accessory will determine whether the product can be used properly, and the difference between the quality of water parts of branded products and general products is great. Consumer Protection Commission reminded consumers that in the selection of toilet products, the buyer must not ignore the water parts. At the time of purchase, ہمیں پانی کے پرزے احتیاط سے چیک کرنا چاہئے, preferably before the factory has been installed. Consumers can check whether the structure is compact, movable connection parts are sensitive and reliable, sealing the water part is flat. Consumers should also understand in detail the material of the water parts, پانی کی بچت کی کارکردگی اور فروخت کے بعد کی خدمت. For problems occurring within the warranty period, کاروبار کو صارفین کو حل کرنے کی کوشش کرنی چاہئے.

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