Nhà sản xuất vòi VIGA 
Trường kinh doanh phòng tắm
Các phụ kiện trong phòng tắm bị lỗi bảo trì sau khi bán hàng
For complaints about sanitary ware products, the most difficult to deal with is the problem of breakage. Nhà máy, Bao bì, hậu cần, handling and many other links may cause product damage, và trách nhiệm rất khó xác định. Gần đây, Pudong New District Consumer Protection Commission received a complaint. Người tiêu dùng nhận thấy hóa đơn tiền nước tại nhà tăng mạnh. Sau khi tìm kiếm, người ta phát hiện bệ toilet bị hỏng.
Ông. Huang, một người tiêu dùng, reported that he bought a brand toilet online in April last year, but recently found a problem – usually the water bill for water at home was at most 50 yuan per month, but this month he had to pay 300 Yuan. Sau khi nhìn kỹ hơn, they found that the toilet flush switch has a leak. Ông. Huang contacted the platform store and the other party said they were only responsible for after-sales and installation. Vấn đề chất lượng cần được nhà máy giải quyết. The manufacturer, Tuy nhiên, shirked responsibility again, saying the leaky switch was an installation problem. They told Mr. Huang to go back to the store. Sau vài lần quăng và xoay, Cả cửa hàng và nhà máy đều phủ nhận rằng có vấn đề với liên kết của chính họ. The consumer had no choice but to seek help from the CPSC.
After the CPSC received the complaint, the CPSC staff contacted the seller, Bệnh đa xơ cứng. Vương. It informed the installation project they contracted to a third party, and the consumer signed the confirmation after the installation was completed. Đồng thời, người bán cũng tin rằng ông. Huang’s toilet leakage was caused by improper use. Sau nhiều lần phối hợp với Ủy ban Bảo vệ Người tiêu dùng, the sales side said it refused to bear the water bill, and only agreed to let Mr. Hoàng chọn quà. Về vấn đề này, Ông. Huang could not accept, and said continue to defend the rights through other means.
Consumer Protection Commission found that the processing of complaints about sanitary ware class seems to be simple, Trên thực tế, there is often the phenomenon of businessmen shifting responsibilities to each other. Merchants and manufacturers pass the buck to each other and refuse to take responsibility. When the sale of goods out the door, dịch vụ sau bán hàng không được đảm bảo, which is also one of the problems of the bathroom products industry is often complained about. Như trong trường hợp này, the good or bad of a small accessory will determine whether the product can be used properly, and the difference between the quality of water parts of branded products and general products is great. Consumer Protection Commission reminded consumers that in the selection of toilet products, the buyer must not ignore the water parts. Tại thời điểm mua hàng, chúng ta phải kiểm tra cẩn thận các bộ phận nước, preferably before the factory has been installed. Consumers can check whether the structure is compact, movable connection parts are sensitive and reliable, sealing the water part is flat. Consumers should also understand in detail the material of the water parts, hiệu suất tiết kiệm nước và dịch vụ hậu mãi. For problems occurring within the warranty period, doanh nghiệp nên cố gắng giải quyết cho người tiêu dùng.
Consumer Protection Commission found that the processing of complaints about sanitary ware class seems to be simple, Trên thực tế, there is often the phenomenon of businessmen shifting responsibilities to each other. Merchants and manufacturers pass the buck to each other and refuse to take responsibility. When the sale of goods out the door, dịch vụ sau bán hàng không được đảm bảo, which is also one of the problems of the bathroom products industry is often complained about. Như trong trường hợp này, the good or bad of a small accessory will determine whether the product can be used properly, and the difference between the quality of water parts of branded products and general products is great. Consumer Protection Commission reminded consumers that in the selection of toilet products, the buyer must not ignore the water parts. Tại thời điểm mua hàng, chúng ta phải kiểm tra cẩn thận các bộ phận nước, preferably before the factory has been installed. Consumers can check whether the structure is compact, movable connection parts are sensitive and reliable, sealing the water part is flat. Consumers should also understand in detail the material of the water parts, hiệu suất tiết kiệm nước và dịch vụ hậu mãi. For problems occurring within the warranty period, doanh nghiệp nên cố gắng giải quyết cho người tiêu dùng.