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KohlerBathroomWasFinedRMB500,000ForInstalling565FaceRecognitionCamerasIn222ChineseShops

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La salle de bain Kohler a été condamnée à une amende RMB 500,000 Pour l'installation 565 Caméras de reconnaissance face 222 Boutiques chinoises

La salle de bain Kohler a été condamnée à une amende RMB 500,000 Pour l'installation 565 Caméras de reconnaissance face 222 Boutiques chinoises

According to the website of the Shanghai Municipal Market Supervision Administration, Köhler (Chine) Société d'investissement., Ltée. was recently fined RMB 500,000 for installing camera equipment to capture face information in its shops without consumers’ consentement entre février 2020 et mars 2021. This Kohler’s violated the relevant provisions of the Consumer Rights Protection Law of the People’s Republic of China and was fined 500,000 RMB by the Shanghai Jing’an District Market Supervision Administration and ordered to make corrections.

Kohler Bathroom

Source de la capture d'écran: Site Web de l'Administration municipale de surveillance du marché de Shanghai

Selon la lettre de décision de sanction administrative Non. [2021] 062021000787, sur 15 Mars 2021, Vidéosurveillance “315” evening gala reported that the company had violated the law by collecting facial information. Sur 17 Mars, the Shanghai Municipal Administration of Market Supervision opened a case for investigation. It was found that the person concerned had allegedly captured consumers’ faire face à des informations sans leur consentement. In view of the large amount of information suspected to be criminal, the Bureau transferred the case to the District Public Security Bureau on 20 Avril. Le dossier a été clos et classé.

Sur 22 Juin, le Bureau municipal de surveillance du marché de Shanghai a reçu un avis de non-dépôt du Bureau de la sécurité publique du district de Jing'an. The Shanghai Municipal Administration of Market Supervision reopened the case on 23 June and continued to investigate the case. It was found that the party concerned entered into a system framework contract with Suzhou Wandianpai Network Technology Company Limited (“Wandianpai”) sur 25 Février 2020. They agreed that Wandian Palm would supply camera equipment to the parties, including intelligent supervisory servers, monitoring hard drives, member identification perception devices, and other products and software systems. Après la signature du contrat, it was installed by WandianPal in the subject dealer’s shops.

Selon la lettre de décision, as of 15 Mars 2021, 565 units of camera equipment supplied by Wandianpaw had been installed in 222 Kohler shops nationwide. The party paid RMB 991,674 to Wandian Palm for the total cost of the orders purchased.

The camera devices automatically captured the face information of the people who visited the shops and uploaded the images of the collected face information to the Ali cloud server rented by WandianPal through a software system, and then screened out shop employees and customers who repeatedly entered the shops through an algorithm calculation to achieve de-duplication. The parties used this to accurately count customer traffic and facilitate the development of sales policies. Cependant, les parties n'ont pas obtenu le consentement exprès ou autorisé des consommateurs lors de l'utilisation de l'équipement photographique ci-dessus pour collecter des informations sur leur visage.

À ce jour 15 Mars 2021, the parties concerned had captured a total of 2202264 des informations sur le visage.

The installation of camera equipment in the shops to capture face information without the consent of consumers between February 2020 et mars 2021 violated Article 29(1) de la loi de la République populaire de Chine sur la protection des droits et intérêts des consommateurs, which states: “Operators shall follow the principles of legality, propriety, and necessity in collecting and using consumers’ informations personnelles, and shall expressly state the purpose, manner, and scope of collecting and using the information. The purpose, manner, and scope of the collection and use of information shall be clearly stated and agreed upon by the consumer. The operator shall disclose the rules of collection and use of consumers’ informations personnelles, and shall not collect or use information in violation of the provisions of laws and regulations and the agreement between the parties.This constitutes an offense for an operator to collect personal information without the consent of the consumer.

L’acte illégal de collecter des consommateurs’ des informations personnelles sans leur consentement ont été rapportées par CCTV “315” soirée, causing a bad social impact and a huge amount of information collected. Conformément à l'article 56(1)(9) de la loi de la République populaire de Chine sur la protection des droits et intérêts des consommateurs, the Shanghai Jing’an District Market Supervision Bureau decided to order the party to rectify the illegal act and to fine the party RMB 500,000. The date of the administrative penalty decision is 26 Juillet 2021.

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