Produttore di rubinetti VIGA 
Il bagno Kohler è stato multato in RMB 500,000 Per l'installazione 565 Telecamere per il riconoscimento facciale presenti 222 Negozi cinesi
According to the website of the Shanghai Municipal Market Supervision Administration, Kohler (Cina) Società d'investimento, Ltd. was recently fined RMB 500,000 for installing camera equipment to capture face information in its shops without consumers’ consenso tra febbraio 2020 e marzo 2021. This Kohler’s violated the relevant provisions of the Consumer Rights Protection Law of the People’s Republic of China and was fined 500,000 RMB by the Shanghai Jing’an District Market Supervision Administration and ordered to make corrections.
Origine dello screenshot: Sito web dell'Amministrazione municipale di supervisione del mercato di Shanghai
Secondo la decisione di sanzione amministrativa lettera n. [2021] 062021000787, SU 15 Marzo 2021, CCTV “315” evening gala reported that the company had violated the law by collecting facial information. SU 17 Marzo, the Shanghai Municipal Administration of Market Supervision opened a case for investigation. It was found that the person concerned had allegedly captured consumers’ affrontare informazioni senza il loro consenso. In view of the large amount of information suspected to be criminal, the Bureau transferred the case to the District Public Security Bureau on 20 aprile. Il caso è stato chiuso e archiviato.
SU 22 Giugno, l'Ufficio municipale di supervisione del mercato di Shanghai ha ricevuto un avviso di mancata presentazione da parte dell'Ufficio di pubblica sicurezza del distretto di Jing'an. The Shanghai Municipal Administration of Market Supervision reopened the case on 23 June and continued to investigate the case. It was found that the party concerned entered into a system framework contract with Suzhou Wandianpai Network Technology Company Limited (“Wandianpai”) SU 25 Febbraio 2020. They agreed that Wandian Palm would supply camera equipment to the parties, including intelligent supervisory servers, monitoring hard drives, member identification perception devices, and other products and software systems. Dopo che il contratto è stato firmato, it was installed by WandianPal in the subject dealer’s shops.
Secondo la lettera di decisione, as of 15 Marzo 2021, 565 units of camera equipment supplied by Wandianpaw had been installed in 222 Kohler shops nationwide. The party paid RMB 991,674 to Wandian Palm for the total cost of the orders purchased.
The camera devices automatically captured the face information of the people who visited the shops and uploaded the images of the collected face information to the Ali cloud server rented by WandianPal through a software system, and then screened out shop employees and customers who repeatedly entered the shops through an algorithm calculation to achieve de-duplication. The parties used this to accurately count customer traffic and facilitate the development of sales policies. Tuttavia, le parti non hanno ottenuto il consenso esplicito o autorizzato dei consumatori quando hanno utilizzato l'attrezzatura fotografica di cui sopra per raccogliere informazioni sui loro volti.
A partire da 15 Marzo 2021, the parties concerned had captured a total of 2202264 pezzi di informazioni sul viso.
The installation of camera equipment in the shops to capture face information without the consent of consumers between February 2020 e marzo 2021 violated Article 29(1) della legge della Repubblica popolare cinese sulla tutela dei diritti e degli interessi dei consumatori, which states: “Operators shall follow the principles of legality, propriety, and necessity in collecting and using consumers’ informazioni personali, and shall expressly state the purpose, manner, and scope of collecting and using the information. The purpose, manner, and scope of the collection and use of information shall be clearly stated and agreed upon by the consumer. The operator shall disclose the rules of collection and use of consumers’ informazioni personali, and shall not collect or use information in violation of the provisions of laws and regulations and the agreement between the parties.” This constitutes an offense for an operator to collect personal information without the consent of the consumer.
L'atto illegale di raccogliere consumatori’ informazioni personali senza il loro consenso sono state segnalate dalle telecamere a circuito chiuso “315” festa serale, causing a bad social impact and a huge amount of information collected. Ai sensi dell'art 56(1)(9) della legge della Repubblica popolare cinese sulla tutela dei diritti e degli interessi dei consumatori, the Shanghai Jing’an District Market Supervision Bureau decided to order the party to rectify the illegal act and to fine the party RMB 500,000. The date of the administrative penalty decision is 26 Luglio 2021.