Kamar Mandi Kohler Didenda RMB 500,000 Kanggo Nginstal 565 Kamera Pangenalan Pasuryan Ing 222 Toko Cina
According to the website of the Shanghai Municipal Market Supervision Administration, Kohler (Cina) Investasi Co., Ltd. was recently fined RMB 500,000 for installing camera equipment to capture face information in its shops without consumers’ idin antarane Februari 2020 lan Maret 2021. This Kohler’s violated the relevant provisions of the Consumer Rights Protection Law of the People’s Republic of China and was fined 500,000 RMB by the Shanghai Jing’an District Market Supervision Administration and ordered to make corrections.
Sumber gambar: Shanghai Municipal Administration of Market Supervision situs web
Miturut layang putusan paukuman administratif No. [2021] 062021000787, on 15 Maret 2021, Cctv “315” evening gala reported that the company had violated the law by collecting facial information. On 17 Maret, the Shanghai Municipal Administration of Market Supervision opened a case for investigation. It was found that the person concerned had allegedly captured consumers’ ngadhepi informasi tanpa idin. In view of the large amount of information suspected to be criminal, the Bureau transferred the case to the District Public Security Bureau on 20 April. Kasus iki ditutup lan diajukake.
On 22 Juni, Biro Pengawasan Pasar Kota Shanghai nampa Notifikasi Non-Filing saka Biro Keamanan Umum Distrik Jing'an. The Shanghai Municipal Administration of Market Supervision reopened the case on 23 June and continued to investigate the case. It was found that the party concerned entered into a system framework contract with Suzhou Wandianpai Network Technology Company Limited (“Wandianpai”) on 25 Februari 2020. They agreed that Wandian Palm would supply camera equipment to the parties, including intelligent supervisory servers, monitoring hard drives, member identification perception devices, and other products and software systems. Sawise kontrak ditandatangani, it was installed by WandianPal in the subject dealer’s shops.
Miturut layang kaputusan, as of 15 Maret 2021, 565 units of camera equipment supplied by Wandianpaw had been installed in 222 Kohler shops nationwide. The party paid RMB 991,674 to Wandian Palm for the total cost of the orders purchased.
The camera devices automatically captured the face information of the people who visited the shops and uploaded the images of the collected face information to the Ali cloud server rented by WandianPal through a software system, and then screened out shop employees and customers who repeatedly entered the shops through an algorithm calculation to achieve de-duplication. The parties used this to accurately count customer traffic and facilitate the development of sales policies. Nanging, pihak ora entuk idin nyata utawa sah saka konsumen nalika nggunakake peralatan kamera ndhuwur kanggo ngumpulake informasi pasuryan.
Minangka saka 15 Maret 2021, the parties concerned had captured a total of 2202264 bagéyan informasi pasuryan.
The installation of camera equipment in the shops to capture face information without the consent of consumers between February 2020 lan Maret 2021 violated Article 29(1) Undang-undang Republik Rakyat China babagan Perlindhungan Hak lan Kepentingan Konsumen, which states: “Operators shall follow the principles of legality, propriety, and necessity in collecting and using consumers’ informasi pribadhi, and shall expressly state the purpose, manner, and scope of collecting and using the information. The purpose, manner, and scope of the collection and use of information shall be clearly stated and agreed upon by the consumer. The operator shall disclose the rules of collection and use of consumers’ informasi pribadhi, and shall not collect or use information in violation of the provisions of laws and regulations and the agreement between the parties.” This constitutes an offense for an operator to collect personal information without the consent of the consumer.
Tumindak ilegal ngempalaken konsumen’ informasi pribadhi tanpa idin sing dilapurake dening CCTV “315” pesta sore, causing a bad social impact and a huge amount of information collected. Sesuai karo Artikel 56(1)(9) Undang-undang Republik Rakyat China babagan Perlindhungan Hak lan Kepentingan Konsumen, the Shanghai Jing’an District Market Supervision Bureau decided to order the party to rectify the illegal act and to fine the party RMB 500,000. The date of the administrative penalty decision is 26 July 2021.


