Kohler Bathroom Was Fined RMB 500,000 For Installing 565 Amakhamera okubona ubuso angaphakathi 222 Chinese Shops

Kohler Bathroom Was Fined RMB 500,000 For Installing 565 Amakhamera okubona ubuso angaphakathi 222 Chinese Shops

According to the website of the Shanghai Municipal Market Supervision Administration, Uhlobo luka lohleliler (China) Investment Co, Ltd. was recently fined RMB 500,000 for installing camera equipment to capture face information in its shops without consumers’ imvume phakathi kukaFebhuwari 2020 futhi Mashi 2021. This Kohler’s violated the relevant provisions of the Consumer Rights Protection Law of the People’s Republic of China and was fined 500,000 RMB by the Shanghai Jing’an District Market Supervision Administration and ordered to make corrections.

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Ngokwencwadi yenhlawulo yokuphatha yenhlawulo cha. [2021] 062021000787, phezu kwa- 15 Hamba 2021, I-CCTV “315” evening gala reported that the company had violated the law by collecting facial information. On 17 Hamba, the Shanghai Municipal Administration of Market Supervision opened a case for investigation. It was found that the person concerned had allegedly captured consumers’ Imininingwane yobuso ngaphandle kwemvume yabo. In view of the large amount of information suspected to be criminal, the Bureau transferred the case to the District Public Security Bureau on 20 Epreli. Icala lavalwa futhi lafafazwa.

On 22 June, I-shanghai kamasipala ye-shanghai of Market Supperingod ithole isaziso sokungafakwanga kusuka ku-Jing'an District Publit Public Security Bureau. The Shanghai Municipal Administration of Market Supervision reopened the case on 23 June and continued to investigate the case. It was found that the party concerned entered into a system framework contract with Suzhou Wandianpai Network Technology Company Limited (“Wandianpai”) phezu kwa- 25 UFebhuwari 2020. They agreed that Wandian Palm would supply camera equipment to the parties, including intelligent supervisory servers, monitoring hard drives, member identification perception devices, and other products and software systems. Ngemuva kokuthi inkontileka yasayinwa, it was installed by WandianPal in the subject dealer’s shops.

Ngokwencwadi yesinqumo, as of 15 Hamba 2021, 565 units of camera equipment supplied by Wandianpaw had been installed in 222 Kohler shops nationwide. The party paid RMB 991,674 to Wandian Palm for the total cost of the orders purchased.

The camera devices automatically captured the face information of the people who visited the shops and uploaded the images of the collected face information to the Ali cloud server rented by WandianPal through a software system, and then screened out shop employees and customers who repeatedly entered the shops through an algorithm calculation to achieve de-duplication. The parties used this to accurately count customer traffic and facilitate the development of sales policies. Nokho, Amaqembu awazange athole imvume yokubonisa noma egunyaziwe yabathengi lapho besebenzisa imishini yekhamera engenhla ukuze aqoqe imininingwane yabo yobuso.

Njengoba 15 Hamba 2021, the parties concerned had captured a total of 2202264 izingcezu zobuso zobuso.

The installation of camera equipment in the shops to capture face information without the consent of consumers between February 2020 futhi Mashi 2021 violated Article 29(1) womthetho weRiphabhulikhi Yabantu baseChina ekuvikelweni kwamalungelo nezintshisakalo zabathengi, which states: “Operators shall follow the principles of legality, propriety, and necessity in collecting and using consumers’ ulwazi lomuntu siqu, and shall expressly state the purpose, manner, and scope of collecting and using the information. The purpose, manner, and scope of the collection and use of information shall be clearly stated and agreed upon by the consumer. The operator shall disclose the rules of collection and use of consumers’ ulwazi lomuntu siqu, and shall not collect or use information in violation of the provisions of laws and regulations and the agreement between the parties.” This constitutes an offense for an operator to collect personal information without the consent of the consumer.

Isenzo esingekho emthethweni sokuqoqa abathengi’ Imininingwane yomuntu ngaphandle kwemvume yabo yabikwa yi-CCTV “315” Iphathi yakusihlwa, causing a bad social impact and a huge amount of information collected. Ngokuya nge-athikili 56(1)(9) womthetho weRiphabhulikhi Yabantu baseChina ekuvikelweni kwamalungelo nezintshisakalo zabathengi, the Shanghai Jing’an District Market Supervision Bureau decided to order the party to rectify the illegal act and to fine the party RMB 500,000. The date of the administrative penalty decision is 26 UJulayi 2021.