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BathroomAccessoriesAreFaultyAfter-SalesMaintenanceWasShirked

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Affeithwyr Ystafell Ymolchi Yn Ddiffyg Cynnal a Chadw Ôl-Werthu Wedi'i Symud

Ysgol Fusnes Ystafell Ymolchi

Affeithwyr Ystafell Ymolchi Yn Ddiffyg Cynnal a Chadw Ôl-Werthu Wedi'i Symud

For complaints about sanitary ware products, the most difficult to deal with is the problem of breakage. Ffatri, pecynnau, logisteg, handling and many other links may cause product damage, ac y mae y cyfrifoldeb yn anhawdd ei benderfynu. Yn ddiweddar, Pudong New District Consumer Protection Commission received a complaint. Canfu'r defnyddiwr gynnydd mawr yn y bil dŵr gartref. Ar ôl chwilio, canfuwyd bod sedd y toiled wedi torri.

after-sales maintenance

Mr.. Huang, defnyddiwr, reported that he bought a brand toilet online in April last year, but recently found a problemusually the water bill for water at home was at most 50 yuan per month, but this month he had to pay 300 yuan. Ar ôl edrych yn agosach, they found that the toilet flush switch has a leak. Mr.. Huang contacted the platform store and the other party said they were only responsible for after-sales and installation. Dylai problemau ansawdd gael eu datrys gan y ffatri. The manufacturer, Fodd bynnag, shirked responsibility again, saying the leaky switch was an installation problem. They told Mr. Huang to go back to the store. Ar ôl ychydig o daflu a throi, gwadodd y siop a'r ffatri fod yna broblem gyda'u cyswllt eu hunain. The consumer had no choice but to seek help from the CPSC.

After the CPSC received the complaint, the CPSC staff contacted the seller, Ms. Wang. It informed the installation project they contracted to a third party, and the consumer signed the confirmation after the installation was completed. Ar yr un pryd, credai y gwerthwr hefyd fod Mr. Huang’s toilet leakage was caused by improper use. Ar ôl cydgysylltu dro ar ôl tro gyda'r Comisiwn Diogelu Defnyddwyr, the sales side said it refused to bear the water bill, and only agreed to let Mr. Huang dewis rhai anrhegion. Yn hyn o beth, Mr.. Huang could not accept, and said continue to defend the rights through other means.

Consumer Protection Commission found that the processing of complaints about sanitary ware class seems to be simple, mewn gwirionedd, there is often the phenomenon of businessmen shifting responsibilities to each other. Merchants and manufacturers pass the buck to each other and refuse to take responsibility. When the sale of goods out the door, nid yw gwasanaeth ôl-werthu wedi'i warantu, which is also one of the problems of the bathroom products industry is often complained about. Fel yn yr achos hwn, the good or bad of a small accessory will determine whether the product can be used properly, and the difference between the quality of water parts of branded products and general products is great. Consumer Protection Commission reminded consumers that in the selection of toilet products, the buyer must not ignore the water parts. Ar adeg y pryniant, rhaid inni wirio'r rhannau dŵr yn ofalus, preferably before the factory has been installed. Consumers can check whether the structure is compact, movable connection parts are sensitive and reliable, sealing the water part is flat. Consumers should also understand in detail the material of the water parts, perfformiad arbed dŵr a gwasanaeth ôl-werthu. For problems occurring within the warranty period, dylai'r busnes geisio datrys ar gyfer defnyddwyr.

Consumer Protection Commission found that the processing of complaints about sanitary ware class seems to be simple, mewn gwirionedd, there is often the phenomenon of businessmen shifting responsibilities to each other. Merchants and manufacturers pass the buck to each other and refuse to take responsibility. When the sale of goods out the door, nid yw gwasanaeth ôl-werthu wedi'i warantu, which is also one of the problems of the bathroom products industry is often complained about. Fel yn yr achos hwn, the good or bad of a small accessory will determine whether the product can be used properly, and the difference between the quality of water parts of branded products and general products is great. Consumer Protection Commission reminded consumers that in the selection of toilet products, the buyer must not ignore the water parts. Ar adeg y pryniant, rhaid inni wirio'r rhannau dŵr yn ofalus, preferably before the factory has been installed. Consumers can check whether the structure is compact, movable connection parts are sensitive and reliable, sealing the water part is flat. Consumers should also understand in detail the material of the water parts, perfformiad arbed dŵr a gwasanaeth ôl-werthu. For problems occurring within the warranty period, dylai'r busnes geisio datrys ar gyfer defnyddwyr.

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