FAQS | VIGA Faucet
/FAQS
FAQS 2018-10-26T09:46:22+00:00
What surface finishes can you do for the products? 2018-09-04T17:41:20+00:00

What surface finishes can you do for the products?

We can do chrome plate, white and black paint, black electroplate, brush nickel, brush bronze, Titanium gold, PVD gold, Rose gold, ORB etc. You can also send your color sample to us so that we can do it as what you want.

Do you have any certification of your products? 2018-09-07T13:46:34+00:00

Do you have any certification of your products?

Yes, Our products have CUPC, CE, ISO certification.

How can I get samples? 2018-09-04T17:05:26+00:00

How can I get samples?

We are honored to offer you samples.

The samples can be send by DHL or other international express you want.

 

 

How long is your production time? 2018-09-05T14:37:19+00:00

How long is your production time?

It depends on the quantity of your order. Usually, it takes 40-45 days after we receive your deposit. While for large order, we can work over time to catch up your shipment.

How about the MOQ? 2018-09-04T15:47:09+00:00

How about the MOQ?

We have no MOQ limited for the sample order and trail order if the products are not customized, while for normal order, the MOQ will be 100pcs/item.

What’s your payment terms? 2018-09-04T15:25:45+00:00

What’s your payment terms?

By T/T, 30% deposit and the 70% balance to be paid before ship out from VIGA factory.

How about the warranty of your products? 2018-09-04T15:10:55+00:00

How about the warranty of your products?

5 years for cartridge and 2 years for surface plating.

How about the package of the products? 2018-08-31T16:16:53+00:00

How about the package of the products?

Usually, our products are packed with brown inner boxes. We also have better package, which is with black inner box and EPE foam. Of course, customized package is also no problem.

Usually, our products are packed with brown inner boxes. We also have better package, which is with black inner box and EPE foam. Of course, customized package is also no problem.

Usually, our products are packed with brown inner boxes. We also have better package, which is with black inner box and EPE foam. Of course, customized package is also no problem.

Usually, our products are packed with brown inner boxes. We also have better package, which is with black inner box and EPE foam. Of course, customized package is also no problem.

Are you factory or trading company? 2018-09-07T11:06:34+00:00

 

Are you factory or trading company?

We are factory. Kaiping City Garden Sanitary Ware Co., Ltd. (brand VIGA) is located in Shuikou Town, where is known as the “Kingdom of Plumbing and Sanitary Ware” in China. And the company covers an area of 4,500 square meters. Besides, VIGA Faucet consists of over 9 departments: Sales department, Production department, Purchase department, R&D Department, QC department, Machining Workshop, Polishing workshop, Assembly Line, Warehouse etc.