Faucet Warranty and After-Sales Service

Warranty and after-sales service are important when sourcing faucets for your own brand. VIGA is a faucet factory in China and this page explains our faucet warranty policy and how we handle after-sales issues for importers and wholesalers.

VIGA Faucet Warranty

The warranty period depends on the product type and your target market. Most faucets come with a standard warranty against manufacturing defects, and we can confirm a specific warranty term for your project before production.

What the Warranty Covers

• Manufacturing defects in the body and finish
• Cartridge failure under normal use
• Leaking caused by material or assembly defects

How VIGA Handles After-Sales Issues

• Provide photos or video of the problem
• We review the cause and confirm responsibility
• Replacement parts or a credit are arranged for confirmed defects

Why Warranty Matters for Importers

A clear warranty reduces your after-sales risk and supports your own brand reputation. VIGA works with importers to define replacement ratios, spare part kits and response time before the first order ships.

See our quality control page or contact us to confirm the warranty for your product.

FAQ

How long is the VIGA faucet warranty?

The warranty period depends on the product type and market. We can confirm a specific warranty term for your project before production.

What does the faucet warranty cover?

It covers manufacturing defects, cartridge failure and leaking caused by material or assembly defects under normal use.

How do you handle defective products?

We review the issue with photos or video, confirm responsibility, and arrange replacement parts or a credit for confirmed defects.

Can you provide spare parts?

Yes, VIGA can supply spare cartridges, aerators, hoses and other replacement parts with your order.